Frequently Asked Questions

 
  • Perfectly Polished has been providing local commercial and residential clients with reliable and flexible services since 1996. We strive to provide 100% total customer satisfaction in each home or office we are in.

    We understand that each Client has a need of their own . We can help you identify what your particular needs are, so we then can establish you with the service that is truly tailored just for you.

  • Perfectly Polished is VERY particular in whom we are and whom we hire.

    Each employee undergoes a very rigorous screening process. This includes an extremely through criminal and background check. All employees are insured and bonded.

    Trust is a absolute vital component of our company. We pride ourselves on having earned the trust of all the Clients we serve and will serve in the future..

  • Make the call !!!

    The first thing we will do is discuss your home, size and what is expected on each clean. Once we have that in order we will then schedule a free in home estimate .

    We will provide you with a variety of services that will serve you and your home specifically. Together we will then create a work order regarding your home care needs and provide you with a copy of that work order. This is by no means a contract but merely a way to guarantee you our personalized consistent and timely service.

  • NO. We do not hold our Clients with a contract. We earn your business on each and every clean.

  • You do not need to be home, although you are certainly welcome to be. Many of our Customers provide a garage code or key to their home. We keep all key and codes extremely secure.

  • We will make every effort to send you the same cleaner each time.

    Our main goal is to provide you with the consistency that you are accustomed to.

  • Payment is due the day service is performed. You may pay by Cash or Check. Venmo and Zelle are also an accepted way of payment.

  • If your cleaning schedule falls on a Holiday we will contact you within that month to reschedule.

    We observe the following Holidays:

    New Year's Day

    Easter Monday

    4th of July

    Thanksgiving

    Black Friday

    Christmas Eve day

    Christmas

    New Year's Eve day